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Terms of Service

Last updated: January 9, 2026

1. Acceptance of Terms

By accessing and using ChatHelpes ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

ChatHelpes is an AI-powered chat application that provides conversational assistance. The Service allows users to:

  • Send and receive messages
  • Upload and share files
  • Receive AI-generated responses
  • Store conversation history

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Requirements

You must be at least 13 years old to create an account. Users under 18 should have parental consent.

4. User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Spam or send unsolicited messages
  • Attempt to gain unauthorized access to the Service
  • Interfere with the proper functioning of the Service
  • Use automated systems to access the Service without permission

5. Content

5.1 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a license to use, store, and display your content solely to provide the Service.

5.2 Prohibited Content

You may not submit content that:

  • Is illegal, harmful, or offensive
  • Violates intellectual property rights
  • Contains personal information of others without consent
  • Contains malware or harmful code
  • Promotes violence, discrimination, or hatred

5.3 Content Moderation

We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

6. AI-Generated Content

The Service uses artificial intelligence to generate responses. Please note:

  • AI responses may not always be accurate or appropriate
  • You should verify important information independently
  • We are not responsible for decisions made based on AI responses
  • AI-generated content should not be considered professional advice

7. Intellectual Property

The Service, including its design, features, and content (excluding user content), is owned by ChatHelpes and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content
  • Reverse engineer the Service
  • Remove copyright or trademark notices
  • Use our trademarks without permission

8. Service Availability

We strive to maintain service availability but cannot guarantee:

  • Uninterrupted or error-free service
  • That the Service will meet your requirements
  • That defects will be corrected

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

9. Termination

We may terminate or suspend your account immediately if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Compromise the security or integrity of the Service

You may terminate your account at any time by contacting us.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless ChatHelpes from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes. Continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.

17. Contact Information

For questions about these Terms, please contact us at:

Email: legal@chathelpes.com